Prestige Series PRO 500 RSIB

The Napoleon Prestige PRO™ 500 RSIB Grill delivers professional-grade performance in a sleek, stainless steel design. With advanced features like infrared burners, customizable lighting, and integrated accessories, it offers a luxurious grilling experience for outdoor enthusiasts.

Shipping Overview

At this time we can only offer shipping and delivery to addresses within Canada. All sales are in Canadian Dollars. Federal and Provincial Taxes are based on the provincial ship to address.

All Ready-To-Ship products are typically shipped within 3-5 business days of your order, larger items will be delivered at no additional cost within 30 km (depending on the product) of our warehouse location. For more information click here.

All Made-To-Order products ship directly from the manufacturers' facilities free of charge and are shipped by designated freight carriers, depending on the target destination. More information about the specific freight carrier(s) will be provided once the order has been placed. For more information click here.

Items being shipped to remote areas will incur an additional surcharge and will be confirmed prior to processing your order (please click here to see our remote delivery policy). Delivery dates are approximate and are quoted in "business days" - this does not include weekends and statutory holidays. PO Box addresses are not acceptable for freight deliveries.

We do not keep inventory on all products. With the exception of showroom stock, all products have specific manufacturer lead times that can range anywhere from 1-16 weeks. We do our best to update lead times on all our made-to-order products displayed at checkout. Lead times are estimates only. Manufacturers may indicate longer than stated lead times after orders are placed, subject to demand and availability.

Free Shipping

We offer Free Shipping in Canada on most orders. Remote deliveries, white-glove deliveries and orders under $250 are subjected to additional fee, shown at the end of checkout

Click here to view all our Shipping + Delivery Policies.

All deficiencies must be reported within 24 hours.

In some cases items may be out of stock or made-to-order based on your selection.

If the ‘Add to cart’ button has been replaced with a ‘Pre-order’ button, this indicates that the product or variant is currently out of stock, but that it can be pre-ordered. We will order the item from the supplier for you, and either ship it to you or let you know when it's available for pickup once it arrives. 

We accept pre-orders on all items for sale on livingspace.com.

Standard lead times for our suppliers can vary and we do our best to display accurate information on each product page. If an item is back-ordered and not going to be available within these time frames, we will contact you with an ETA and give you the option to change or cancel your order. 

Please contact us if you have any questions.